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Customer Relations Account Specialist (Buffalo, NY)


PayCompetitive
LocationNew York/New York
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 39728
      Employer Industry: Energy Services

      Why consider this job opportunity:
      - Remote work flexibility
      - Opportunity for career advancement and growth within the organization
      - Dynamic work environment with variety and challenges
      - Competitive salary based on experience
      - Collaborative and consultative culture fostering teamwork
      - Commitment to a drug and alcohol-free workplace

      What to Expect (Job Responsibilities):
      - Serve as the primary point of contact for assigned customers, ensuring their satisfaction and managing day-to-day business
      - Develop and maintain long-term relationships with customers
      - Collaborate with Sales to onboard new customers and manage renewals
      - Identify opportunities for business growth and cross-sell products/services
      - Maintain up-to-date customer and account information in CRM while delivering performance reports

      What is Required (Qualifications):
      - Professional written and verbal communication skills
      - Minimum of 4+ years of experience in a Customer Relations role or a Bachelor's Degree with 1+ years of experience
      - Ability to manage multiple tasks and assignments simultaneously
      - Strong attention to detail and effective time management skills
      - Proficient in MS Office, with advanced Excel skills preferred

      How to Stand Out (Preferred Qualifications):
      - Associate's degree is preferred but not required
      - Experience in a collaborative and consultative role
      - Demonstrated ability to handle questions and disputes professionally
      - Proven client-focused approach in previous roles
      - Experience working in a remote team environment

      #EnergyServices #CustomerRelations #RemoteWork #CareerGrowth #Teamwork

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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