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Customer Service Agent - Full Time


Pay$14.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time

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  • Job Description

      Req#: R217578
      Employer Industry: Moving and Storage Services

      Why consider this job opportunity:
      - Salary of $14/hour (Note: Hourly base wage may be higher depending on state or local minimum wage laws)
      - Opportunity for career advancement through on-the-job training and free online courses at U-Haul University
      - Comprehensive health and wellness benefits, including full medical coverage, dental, and vision plans for eligible candidates
      - Financial wellness programs, including tuition reimbursement and access to U-Haul Federal Credit Union
      - Employee Stock Ownership Plan (ESOP) and 401(k) savings plan for a secure retirement
      - Work from the comfort of your home with a supportive and collaborative team

      What to Expect (Job Responsibilities):
      - Handle inbound customer calls, providing exceptional service and personalized solutions
      - Engage with customers in a friendly and approachable manner to foster a positive environment
      - Maintain a deep understanding of products and services to anticipate and meet customer needs
      - Navigate multiple software applications efficiently to provide quick and accurate solutions
      - Participate in a dynamic two-week training program to prepare for independent customer assistance

      What is Required (Qualifications):
      - Must be able to commit to and work 40 hours per week between 7:00 AM - 3:30 PM, Arizona time on specified weekdays and weekends
      - Availability to work on holidays to support year-round customer needs
      - Strong typing and language skills for accurate data entry and professional communication
      - Ability to display empathy and maintain composure in challenging customer interactions
      - Completion of a job-related assessment is required for consideration

      How to Stand Out (Preferred Qualifications):
      - Experience in a customer service role, particularly in a remote environment
      - Familiarity with navigating multiple software applications quickly
      - Strong problem-solving skills to address customer concerns effectively
      - Ability to work flexible hours, including weekends and holidays
      - Experience with virtual communication tools and technology

      #MovingServices #CustomerService #RemoteWork #CareerGrowth #HealthAndWellness

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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