Bill Gosling Outsourcing
Customer Service Representative
This job is now closed
Job Description
- Req#: REQ-00016132
- Sales
- Financial and Medical Customer Care
- Sales
- Collections
- And more!
- Help customers with their questions and complaints
- Give customers information about products and services
- Ensure customer satisfaction and provide professional customer support
- Negotiate payment terms and arrangements, take loan application on call etc. where applicable
- Update customer files with appropriate information and ensure the information being placed in customer files follow regulatory, client-specific, and corporate guidelines
- Other duties as assigned
Canadian owned company
We have offices across the Globe – including North America , Philippines , Costa Rica , United Kingdom , Trinidad & Tobago , India
Over 60 years of experience in the BPO industry
We like to have fun! We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
Hourly wages starting at $17.00/ ho ur with bonus/commission potential based on performance
All equipment will be provided by us
Health & Dental Benefits available after an initial waiting period
Refurbished historical building across from Budweiser Gardens and close to the Covent Garden Market
Enjoy the onsite gym
Play in the arcade or check out the downtown views from our rooftop patio
Public transit stops steps from our door
Desks that adjust to standing
- Previous experience in customer service is required
- Strong Communication skills – verbal and written
- Can solve problems and walk through issues with customers - need to be able to probe with questions to find the right solution
- Ability to troubleshoot and help customers
- Candidates who know how to follow through on their promises to customers
- Need people who are self-starters and have a strong desire for customer service
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!
A re you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people!
We are seeking motivated and results-oriented individual s to join our team as Collections/Customer Service Agents . In this role, you will be responsible to interact with customers/customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features.
We have multiple lines of business including:
Responsibilities:
This is a hybrid position and requires you to work onsite from our London office. 100% work-from-home is not available for this position.
Why Bill Gosling Outsourcing ?
Making L ives B etter, O ne C onnection at a T ime – that's what Bill Gosling Outsourcing is all about!
What We Offer:
Requirements
Office Locatio n
London
345 Ridout St N
London, ON N6A 2N8
CHECK US OUT FOR YOURSELF
Twitter & Instagram: bgocareers
Facebo ok: Bill Gosling Outsourcing
Lin kedIn: Bill Gosling Outsourcing
Website – http s://www.billgosling.com/careers
Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence.
We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner . We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws . Accommodations are available on request for candidates taking part in all aspects of the selection process.
About the company
As a customer service outsourcing company, we have the technology and resources to help your business provide great customer communication experiences.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.