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Customer Service and Rebate Processing Specialist
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Job Description
- Req#: 1BC36AECE4
Employer Industry: Energy Efficiency and Sustainability
Why consider this job opportunity:
- Hourly compensation up to $17.79
- Eligible for a discretionary annual bonus
- Comprehensive benefits package including three weeks of paid vacation, health, dental, and vision insurance
- 401(k) retirement plan with employer matching
- Opportunity to work in a women-led firm focused on sustainability and making a positive environmental impact
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Provide customer service support through phone calls and emails
- Process and verify data entry into various database applications
- Maintain electronic and hard copy filing systems for applications and rebates
- Communicate effectively with team members and other departments to service customers
- Troubleshoot basic issues and recommend solutions
What is Required (Qualifications):
- High school diploma or equivalency
- 6-12 months of related work experience in a call center environment
- Fluent in English
- Strong interest in sustainability and making a meaningful impact on the environment
- Ability to multi-task and prioritize effectively
How to Stand Out (Preferred Qualifications):
- Fluent in Spanish
- Experience with Microsoft programs, including Word, Excel, and Access
- Strong attention to detail and organizational skills
- Previous experience in data entry processing within a customer-centric call center environment
#EnergyEfficiency #CustomerService #Sustainability #CareerOpportunity #CompetitivePay
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