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Customer Service and Sales Representative (Work From Home)
This job is now closed
Job Description
- Req#: R-13294-2
Employer Industry: Telecommunications
Why consider this job opportunity:
- Hourly pay starting at $19.61
- Additional compensation up to $1000 a month when sales goals and performance expectations are met
- Paid training and additional resources provided
- Excellent benefits package including medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off
- Employee Discounts of up to 50% off on eligible AT&T wireless plans, wireless accessories, AT&T Internet, and AT&T phone & wireless home phone
What to Expect (Job Responsibilities):
- Address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support
- Provide effective and timely resolutions for customers and deliver personalized recommendations for products and services
- Support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries
- Troubleshoot and resolve various customer-impacting issues related to voice and data
- Get customers up and running with the latest products and services
What is Required (Qualifications):
- Call center or customer service experience
- Flexibility to work any schedule during hours of operation
- Verified internet service and an established dedicated work area
- Compliance with organizational security and compliance standards
- Ability to work during established work schedules and shifts
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
#Telecommunications #CustomerService #WFHOpportunity #CareerGrowth #EmployeeBenefits
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