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Customer Service Associate (REMOTE)
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Job Description
- Req#: CUSTO001047
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Pay rate starting at $15-$16 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to improve client relationships through effective communication
- Work with a dynamic team focused on meeting deadlines and high-quality standards
What to Expect (Job Responsibilities):
- Follow up with record providers to secure copies of requested records
- Update the MCS diary system to reflect the progress of assignments
- Make phone calls to confirm receipt of written requests by providers
- Prepare Excel spreadsheets as required by providers
- Inform relevant parties of any address changes for providers or clients
What is Required (Qualifications):
- Excellent oral and written communication skills; strong interpersonal skills
- Strong client focus with the ability to interact with customers at all levels
- Minimum educational requirement: High School Diploma or equivalent; Associate degree preferred
- 1-2 years of related work experience
- Strong knowledge of Microsoft Office, particularly Excel and Word
How to Stand Out (Preferred Qualifications):
- Ability to multi-task effectively and maintain organization under high pressure
- Strong analytical and problem-solving skills
- Capability of making timely, independent decisions
- Ability to work independently as well as part of a team
#HealthcareServices #ClientRelations #CareerOpportunity #CompetitivePay #TeamEnvironment
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