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Customer Service Call Center - Duluth On Site $18/hr


Pay$18.00 / hour
LocationDuluth/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 3832
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Attractive incentives and bonuses
      - Monday through Friday schedule for work-life balance
      - Supportive team environment with opportunities for professional growth
      - Hybrid work model with a $2.00 on-site premium for office attendance
      - Comprehensive benefits package
      - Chance to make a meaningful impact in the patient community

      What to Expect (Job Responsibilities):
      - Obtain and process authorizations for patient reorders
      - Resolve patient issues and ensure accurate reorder processing through various communication methods
      - Ensure patients have necessary medical documentation for billing purposes
      - Maximize patient retention and cross-sell services over the phone
      - Handle inbound and outbound calls to address patient concerns and verify insurance coverage

      What is Required (Qualifications):
      - Minimum educational requirement: High School Diploma or GED equivalent
      - Customer service experience preferred
      - Proficient computer literacy with strong keyboarding skills
      - Strong attention to detail, multi-tasking, and organizational skills
      - Exceptional phone and email etiquette

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a healthcare-related customer service role
      - Availability for evening and weekend shifts

      #HealthcareServices #PatientAdvocacy #CustomerService #CareerOpportunity #HybridWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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