Employer Industry: Healthcare Services

Why consider this job opportunity:
- Attractive incentives and a supportive team environment
- Monday through Friday schedule for work-life balance
- Opportunities for professional growth within the organization
- Great benefits package offered
- Intimate office environment that fosters collaboration
- Chance to make a meaningful impact in the patient community

What to Expect (Job Responsibilities):
- Obtain and process authorizations for patient service reorders
- Resolve patient issues and ensure accurate reorder processing through various methods
- Ensure patients have the necessary medical documentation for billing services
- Handle inbound and outbound calls to troubleshoot concerns and explain insurance coverage
- Maintain confidentiality while managing sensitive information

What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or GED equivalent
- Customer service experience preferred
- Proficient computer literacy, including strong keyboarding skills
- Strong attention to detail, communication, and organizational skills
- Exceptional phone and email etiquette

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within healthcare
- Ability to work flexible hours, including evenings and weekends

#HealthcareServices #PatientAdvocacy #CustomerService #CareerGrowth #GreatBenefits

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