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Customer Service Call Center Representative- Sales (Work From Home)
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Job Description
- Req#: R-49481
Employer Industry: Telecommunications
Why consider this job opportunity:
- Earnings start at $16.40/hr (and up) + up to $3,000 in commissions monthly if all sales goals are met
- Employee discounts up to 50% off on eligible plans and services
- Paid time off and holidays, including 1 week of PTO after 6 months and 2 weeks after the first year
- Comprehensive benefits package including medical, dental, vision coverage, and a 401(k) plan
- Paid training and opportunities for career advancement within the organization
- Flexibility to work from home with covered internet costs (up to $55 per month)
What to Expect (Job Responsibilities):
- Handle customer interactions (calls, chats, emails) in a fast-paced environment
- Accurately resolve issues related to service, billing, payments, and collections
- Explain bills and product features clearly to customers
- Troubleshoot basic problems and seek higher support if needed
- Build customer confidence and loyalty by effectively resolving issues
What is Required (Qualifications):
- Strong customer focus and work ethic
- Adaptability and problem-solving skills
- Attention to detail
- Availability for flexible work hours, including nights, weekends, and overtime
- Ability to comply with organizational security and compliance standards
How to Stand Out (Preferred Qualifications):
- Experience in sales or customer service roles
- Familiarity with telecommunications products and services
- Previous experience in a call center environment
- Strong communication skills
#Telecommunications #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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