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Customer Service Center Rep - Access Center
NewPayCompetitive
LocationTampa/Florida
Employment typeFull-Time
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Job Description
- Req#: 80153
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Work in a dynamic environment focused on healthcare services
- Join a team that values passion and dedication to customer service
What to Expect (Job Responsibilities):
- Provide exceptional customer service to clients and members, addressing inquiries and resolving issues
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to enhance service delivery and client satisfaction
- Assist in the onboarding process for new clients and provide ongoing support
- Stay informed about healthcare services and policies to effectively assist customers
What is Required (Qualifications):
- Must have at least 2 years of experience in a healthcare-related customer service role
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a team-oriented environment
- Must be available and punctual for scheduled work shifts
How to Stand Out (Preferred Qualifications):
- Experience with healthcare software systems
- Knowledge of healthcare policies and regulations
- Bilingual abilities are a plus
- Previous experience in a fast-paced customer service environment
- Familiarity with conflict resolution techniques
#HealthcareServices #CustomerService #CareerOpportunity #Teamwork #HealthcareExperience
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