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Customer Service Credit Representative
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Job Description
- Req#: JR100622
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Salary of $11/hr
- Paid training to enhance your skills and knowledge
- Comprehensive benefits including Medical, Dental, and Vision Insurance
- Paid Time Off and employee discounts
- Opportunities for career advancement within the organization
- Early access to earned wages, allowing access to up to 50% of earned wages, capped at $500
What to Expect (Job Responsibilities):
- Review orders for errors, verify information, and provide self-identifying options to potential customers
- Negotiate and process payment arrangements on customer accounts while adhering to established procedures
- Attempt to collect on all balances using effective negotiation skills
- Document all account handling activity accurately in client systems
- Educate customers on identity documents, account status, and payment options
What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent required; BA degree preferred
- Call Center or Collections experience preferred, along with basic knowledge of data entry
- Excellent communication skills, both orally and in writing
- Ability to handle difficult interactions with customers
How to Stand Out (Preferred Qualifications):
- Experience in a call center or collections environment
- Proven ability to engage effectively with customers over the phone
- Familiarity with operating multiple computer windows and tabs simultaneously
- Strong attendance record to meet customer needs consistently
- Dedicated workspace free from distractions
#CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided #CareerAdvancement
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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