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Customer Service Medical Billing Clerk - Remote
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Job Description
- Req#: AEFNGTlBqKX5
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $25.50 per hour
- Comprehensive health, dental, and vision insurance plans, including fertility benefits and preventative care
- Generous paid time off (PTO) and holiday pay, along with 20 days of paid parental leave
- Flexible work environment with the option to work remotely from designated states
- Supportive employee wellness and recognition programs with employer-paid incentives
- 401K retirement plan with employer match and profit sharing
What to Expect (Job Responsibilities):
- Assist patients via phone with inquiries related to their statements, insurance processing, and billing questions
- Facilitate payment processes and provide options for patients over the phone
- Manage incoming calls and transfer them to appropriate departments or team members as necessary
- Perform additional related duties as assigned
What is Required (Qualifications):
- High school diploma, GED/HSED, or equivalent is required
- 1-2 years of medical office experience or similar capacity is preferred
- Experience in medical and insurance billing (EOB) is necessary
- Excellent communication, organizational skills, and attention to detail are required
- Ability to type a minimum of 35 words per minute
How to Stand Out (Preferred Qualifications):
- Previous customer service phone experience is beneficial
- Ability to learn new software quickly
- Capability to multi-task and prioritize effectively in a team environment
- Professional appearance and demeanor at all times
- Compassionate and caring approach when dealing with patients
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #EmployeeBenefits
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