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Customer Service Professional-PT (Remote)
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Job Description
- Req#: xiCWKhZTJJXM
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Engaging work environment that values diversity and inclusion
- Flexible scheduling options to accommodate work-life balance
What to Expect (Job Responsibilities):
- Assist customers in resolving issues and inquiries effectively
- Provide excellent customer service and support
- Maintain knowledge of products and services to assist customers accurately
- Document customer interactions and feedback for quality assurance
- Collaborate with team members to improve service delivery
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to work in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Familiarity with customer service software and tools
- Bilingual skills are a plus
- Experience in conflict resolution and problem-solving
#CustomerService #CareerOpportunity #DiversityAndInclusion #SupportiveWorkEnvironment #CustomerSatisfaction
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