MAHLE

Customer Service


PayCompetitive
LocationRamos Arizpe/Coahuila
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 38540

      Your Role & Responsibilities:

      • Coordinate with the Traffic Area to update the Customer and Customs Broker contact matrix for document distribution.
      • Ensure compliance with Customer guidelines related to delivery issues (sending ASN, sending documents, on time delivery).
      • Reconciliation of accruals with Customers; ensure resetting of accruals at year-end/beginning of the year.
      • Monitor delivery performance with Customers through their portals; periodic evaluation of Customer Scorecards.
      • Registration, analysis and dispute of customer debits (demurrage, demurrage, under-shipment, cubage, false freight, among others).
      • Analysis and solution of incidences in overdue customer portfolio; coordination with Accounts Receivable

      Your Skills & Strenghts:

      • Bachelor's Degree / Industrial Engineering
      • Language (English / Spanish)
      • Minimum 1-2 years of experience in a similar position (automotive industry).
      • SAP (MM modules).
      • Communication, analytical and organizational skills.
      • Motivated, customer and detail oriented.

      Do you have any questions?
      MARA.CAROLINA.RESENDIZ@MAHLE.COM

  • About the company

      MAHLE GmbH is a German automotive parts manufacturer based in Stuttgart, Germany.

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