Remote Jobs

Customer Service - Remote


PayCompetitive
LocationChicago/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 00UPBsROMjCq
      Employer Industry: Travel Agency

      Why consider this job opportunity:
      - Competitive pay with opportunities for performance-based bonuses
      - Remote work flexibility, allowing for a comfortable and convenient work-from-home setup
      - Opportunities for career growth and advancement within a reputable travel company
      - Access to travel discounts and perks for personal travel experiences
      - Comprehensive training and support to excel in the role
      - Health insurance coverage and additional benefits package

      What to Expect (Job Responsibilities):
      - Respond promptly and professionally to client inquiries and concerns via phone, email, chat, and social media platforms
      - Assist clients with travel inquiries, bookings, reservations, modifications, and cancellations
      - Address client issues and concerns effectively, providing appropriate solutions to ensure satisfaction
      - Develop a comprehensive understanding of travel products, destinations, services, and policies
      - Build and maintain strong relationships with clients, demonstrating empathy and professionalism

      What is Required (Qualifications):
      - High school diploma or equivalent (Bachelor's degree preferred)
      - Previous experience in customer service, hospitality, or a related field, preferably in the travel industry
      - Excellent communication skills, both verbal and written, with a friendly and professional demeanor
      - Strong problem-solving skills and the ability to remain calm under pressure
      - Proficiency in using customer service software, CRM systems, and Microsoft Office suite

      How to Stand Out (Preferred Qualifications):
      - Experience in the travel industry
      - Ability to work independently and collaboratively in a remote team environment
      - Flexibility to work non-traditional hours, including evenings, weekends, and holidays

      #TravelAgency #CustomerService #RemoteWork #CareerGrowth #TravelPerks

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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