Remote Jobs
Customer Service -Remote
This job is now closed
Job Description
- Req#: 8YRyZz6x8sPd
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $30/hour
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the United States
- Supportive and collaborative work environment
- Chance to make a positive impact on member and provider satisfaction
What to Expect (Job Responsibilities):
- Receive and respond to routine member and/or provider inquiries, requests, and concerns in an accurate and timely manner
- Mitigate and prevent complaints from being escalated by resolving issues during the initial contact
- Serve as the front-line resolution advocate for various member and/or provider inquiries
- Document all member or provider communications for quality and performance tracking using CRM applications
- Maintain performance and quality standards based on established contact center metrics
What is Required (Qualifications):
- Must have a High School Diploma or GED
- 0-2 years of Call Center/Customer Service experience
- Strong problem-solving and critical thinking skills
- Ability to multi-task while working independently from home
- Excellent interpersonal skills
How to Stand Out (Preferred Qualifications):
- 2 years of call center experience
- 2 years of claims experience
- Knowledge of Medicaid
- Previous experience with Microsoft computer applications
- Previous experience working remotely using multiple applications and screens
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.