Employer Industry: Customer Service

Why consider this job opportunity:
- Health insurance, including dental and vision
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote position available (work from home)

What to Expect (Job Responsibilities):
- Answer client inquiries and provide product information through various communication channels
- Assess customers' needs and offer appropriate solutions for a positive experience
- Manage incoming calls, emails, chats, and/or interactive voice response systems
- Record, organize, and file customer interactions and account changes
- Strive to exceed personal and team target goals

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask effectively
- Must reside in California

How to Stand Out (Preferred Qualifications):
- Experience in upselling products or services
- Strong time management and prioritization skills
- Customer-focused mindset for positive experiences and resolutions

#CustomerService #RemoteWork #CareerGrowth #HealthBenefits #CaliforniaJobs

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