Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Up to excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)

What to Expect (Job Responsibilities):
- Provide excellent customer care and focus
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Record, organize and file customer interactions and account changes
- Up-sell if needed
- Schedule call back and appointments to resolve customer needs

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer support or related field

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