Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Upward mobility into other positions and management
- Competitive pay with health insurance (including dental and vision) and retirement plan benefits
- Flexible hours and remote work opportunities
- Positive customer-focused work environment
- Opportunity for career advancement and growth within the organization

What to Expect (Job Responsibilities):
- Assess customers' needs and provide accurate information, troubleshooting, or solutions
- Manage incoming calls, emails, chats, and interactive voice response systems
- Follow all customer service procedures and policies
- Meet and exceed personal and team target goals
- Record and organize customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and multitasking abilities
- Strong time management and prioritization skills
- Customer-focused with active listening abilities

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or related field

#CustomerService #CareerGrowth #RemoteWork #CompetitivePay #Benefits

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