Remote Jobs
Customer Service (remote work , no vaccination required)
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Job Description
- Req#: 7u9pqG9Y1T5H
Industry: Customer Service in the Call Center and Support Services space
Why consider this job opportunity:
- Competitive pay and bonus opportunities
- Comprehensive health insurance coverage, including dental and vision
- Excellent retirement plan
- Clear opportunities for career advancement and growth
- Flexible hours and remote work options available
What to Expect (Job Responsibilities):
- Provide exceptional customer care by addressing inquiries and offering product information
- Answer incoming calls, emails, chats, and interactive voice response systems
- Adhere to customer service procedures and policies
- Meet and exceed personal and team target goals
- Maintain accurate records of customer interactions and account changes
- Upsell products if necessary
- Schedule call backs and appointments to resolve customer needs
What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills across various platforms
- Basic computer skills and proficiency
- Strong multitasking abilities
- Effective time management and prioritization skills
- Active listening skills and ability to relay information and address concerns
- Customer-focused mindset for positive customer experiences and resolutions
- Residency in California is a must
How to Stand Out (Preferred Qualifications):
- Experience in a call center or support services environment
- Knowledge of CRM software and systems
- Bilingual proficiency in English and another language
- Strong problem-solving abilities
- Excellent interpersonal skills
#CustomerService #CallCenter #RemoteWork #CareerAdvancement #CaliforniaJobs
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