Concentrix - CA
Customer Service Rep – Financial (Remote)
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Job Description
- Req#: R1672305
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Salary up to $17/hr.
- Opportunity for career advancement with 80% of managers promoted from within
- Work-from-home convenience for a better work-life balance
- Comprehensive benefits including medical, dental, and vision insurance
- Paid training and performance-based incentives
- Engaging company culture with networking opportunities in various employee resource groups
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
- Minimum of 6 months of customer service experience
- Open availability for flexible scheduling
- High school diploma or GED
- Must have a quiet, distraction-free environment to work from at home
- Strong computer navigation skills and PC knowledge
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- Experience in a fast-paced multi-tasking environment
- A desktop or laptop to complete PC and internet testing
- High-speed internet connection (no wireless/hotspots or satellite)
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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