Remote Jobs

Customer Service Rep I

5 days ago

Pay$13.63 - $21.00 / hour
LocationTopeka/Kansas
Employment typeFull-Time

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  • Job Description

      Req#: CUSTO009946
      Employer Industry: Risk Management Solutions

      Why consider this job opportunity:
      - Salary up to $21.00 per hour
      - Comprehensive benefits package including Medical, Dental, Vision, and 401K options
      - Opportunity for career advancement within a stable and growing company
      - Work remotely with flexibility
      - Supportive company culture with core values of Accountability, Commitment, Excellence, Integrity, and Teamwork

      What to Expect (Job Responsibilities):
      - Address client and provider inquiries via email, fax, and phone
      - Review provider history in internal systems and consult with supervisors for clarification
      - Maintain reports and spreadsheets as needed
      - Contact providers to discuss findings and inquiries
      - Perform additional duties as assigned

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Customer service experience in Managed Care and Benefit Administration industries
      - Knowledge of Workers Compensation fee schedules and regulations
      - Proficiency with Microsoft applications
      - Strong oral and written communication skills

      How to Stand Out (Preferred Qualifications):
      - Familiarity with medical terminology and coding
      - Good organizational skills and ability to multitask
      - Detail-oriented approach to work

      #RiskManagement #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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