Simmons Foods
Customer Service Rep II
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Job Description
- Req#: CUSTO044351
Employer Industry: Food Processing
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to directly impact customer satisfaction and order fulfillment
- Involvement in cross-functional teamwork with various departments
- Commitment to professional development through training opportunities
What to Expect (Job Responsibilities):
- Process orders received through various platforms, ensuring accurate data entry and documentation
- Communicate and follow up with customers to resolve inquiries related to product availability, pricing, and delivery
- Maintain accurate records and prepare reports for assigned business units
- Collaborate with Sales, Supply Chain, and other departments to prevent customer shortages
- Write and maintain Standard Work Instructions for consistent best practices in order processing
What is Required (Qualifications):
- Minimum 2-5 years of experience in a Customer Service Representative role
- High School Diploma or equivalent
- Strong interpersonal, communication, and negotiation skills
- Ability to work collaboratively in a team environment
- Familiarity with established operating systems and procedures
How to Stand Out (Preferred Qualifications):
- Experience in the food processing industry
- Enrollment in LEAN, BEST 212, or other developmental training programs
#FoodProcessing #CustomerService #CareerOpportunity #Teamwork #ProfessionalDevelopment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Simmons Foods and its affiliates process and supply poultry, pet, and animal food.
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