Concentrix - CA
Customer Service Rep – Tax (Seasonal, Remote)
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Job Description
- Req#: R1672313
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Salary up to $15/hr.
- DailyPay enrollment option to access pay early
- Comprehensive benefits including medical, dental, and vision insurance
- Paid training and performance-based incentives
- Opportunities for career advancement and growth within the organization
- Work-from-home convenience with a supportive and inclusive company culture
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a positive demeanor
What is Required (Qualifications):
- 1+ year of customer service experience
- Open availability (this is a seasonal position)
- A high school diploma or GED
- Strong computer navigation skills and PC knowledge
- Ability to work in a quiet, distraction-free environment from home
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- Proficiency in fast-paced multi-tasking
- Access to a desktop or laptop computer that meets specified requirements
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #FlexibleSchedule
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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