Concentrix - CA
Customer Service Rep – Tax (Seasonal, Remote)
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Job Description
- Req#: R1672313
Employer Industry: Customer Service
Why consider this job opportunity:
- Salary of $15/hr, with the potential for performance-based incentives
- Opportunity for career advancement, with about 80% of managers promoted from within
- Work remotely from the comfort of your home
- Comprehensive benefits including medical, dental, and vision insurance, as well as a 401(k) retirement plan
- Access to paid training and employee referral bonuses
- Supportive and inclusive company culture with various networking and mentorship programs
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- Open availability for this seasonal position
- High school diploma or GED
- Ability to work in a quiet, distraction-free environment
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- A desktop or laptop computer that meets specified requirements
- High-speed internet connection with the capability to hardwire with an ethernet cable
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #JobOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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