Continuum Global Solutions
Customer Service Representative (100% Remote in Indiana)
This job is now closed
Job Description
- Req#: 6016
Industry: Customer Service in the Call Center and Customer Care Management space
Why consider this job opportunity:
- Offers a base pay of $14 per hour with a monthly sales bonus
- Provides opportunities for career growth and increased income based on performance
- Full-time work from home positions available
- Training provided to ensure success in the role
- Tech-savvy problem solvers with a desire to provide excellent customer service will thrive in this position
What to Expect (Job Responsibilities):
- Actively listen to customers to understand their concerns
- Upsell products and features, highlighting their benefits
- Demonstrate excellent soft skills to deliver the best customer service experience
- Provide information about current plans and products
- Identify and recommend new solutions that meet customer needs
- Navigate through multiple computer applications efficiently and accurately
What is Required (Qualifications):
- High-speed internet with at least 10 MBPS download speed (no satellite)
- USB wired headset with noise-canceling microphone
- Must be 18+ years old and have a high school diploma/GED
- Quiet and secured workspace
- Must live in Alabama to apply (other state-specific opportunities available)
- Minimum of 1 year of customer service experience
- Professional positive attitude and courteous telephone etiquette
- Experience using a computer in a work or non-work setting
- Ability to thrive in a highly structured environment
- Open availability for scheduling, including evenings and weekends
How to Stand Out (Preferred Qualifications):
- Prior experience in a work-from-home customer service role
- Familiarity with the company's products and services
- Additional language proficiency
- Strong problem-solving skills
- Ability to adapt to changing priorities and customer needs
#CustomerService #WorkFromHome #TechSavvy #CareerGrowth #ExcellentCustomerService
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Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
Continuum Global Solutions is a leading customer care provider for companies worldwide. Our customers rely on our peoples’ experience to deliver superior service across multiple contact channels.
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