Remote Jobs
Customer Service Representative Bilingual Spanish (remote)
This job is now closed
Job Description
- Req#: 1658
Employer Industry: Student Loan Servicing
Why consider this job opportunity:
- Salary of $17.75 per hour plus an additional $4.57 per hour in Health and Welfare benefits, covering full medical, dental, and vision premiums for employee-only coverage.
- Opportunity for career advancement within a structured and professional environment.
- Flexible remote work arrangement, allowing you to work from home.
- Comprehensive training provided to ensure understanding of federal regulations and company policies.
- Supportive work culture focused on exceptional customer service and privacy.
What to Expect (Job Responsibilities):
- Efficiently handle inquiries related to student loans, including account updates and repayment options, while adhering to policies and regulations.
- Manage inbound and outbound customer calls in a high-volume call center environment, meeting quality assurance and performance metrics.
- Assist customers with application completion in accordance with department procedures.
- Maintain the highest levels of privacy and security for clients and customers while delivering outstanding service.
- Participate in ongoing training and development to enhance customer service skills.
What is Required (Qualifications):
- Must be a US Citizen.
- Fluent in Spanish.
- High School diploma required.
- Minimum of 6 months of contact center or customer service experience in a business environment.
- Must possess the ability to obtain and maintain a Public Trust security clearance.
How to Stand Out (Preferred Qualifications):
- Prior call center experience.
- Bachelor's degree.
- 6 months of experience with Microsoft Office (Outlook, Word, Excel, OneNote).
- Strong verbal and written communication skills.
- Demonstrated ability to provide excellent customer service in a professional manner.
#StudentLoans #CustomerService #RemoteWork #CareerOpportunities #BilingualJobs
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.