Remote Jobs
Customer Service Representative Bilingual Spanish (remote)
6 days agoWhat's your preference?
Job Description
- Req#: 1686
Employer Industry: Student Loan Services
Why consider this job opportunity:
- Salary of $17.75 per hour, with an additional $4.93 per hour in Health & Welfare benefits (up to 40 hours/week)
- Work-from-home flexibility with structured support and training
- Opportunities for growth within a mission-driven organization
- Paid training for up to 5-6 weeks
- Supportive and collaborative work environment focused on helping others
What to Expect (Job Responsibilities):
- Assist student loan borrowers with account inquiries, repayment options, and application processes
- Handle inbound and outbound calls in a fast-paced, high-volume contact center environment
- Provide accurate, professional, and empathetic customer support
- Ensure compliance with federal regulations, company policies, and data security standards
- Meet key performance indicators and quality assurance standards
What is Required (Qualifications):
- U.S. Citizenship
- Fluency in Spanish and English, primarily taking calls from Spanish-speaking customers
- High School diploma or GED
- 6+ months of customer service experience in a business, non-retail environment or call center
- 6+ months of computer experience in a business setting
How to Stand Out (Preferred Qualifications):
- Prior call center experience
- Associate or bachelor's degree
#StudentLoanServices #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.