Remote Jobs
Customer Service Representative
6 days agoWhat's your preference?
Job Description
- Req#: 744000060149525
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Paid training provided to ensure your success in the role
- Flexible schedule to accommodate work-life balance
- Opportunities for career advancement and professional development
- Telehealth care plan to support your health and well-being
- Engage in a dynamic work environment focused on customer satisfaction
What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls while providing exceptional customer service
- Identify and assess customer needs to ensure satisfaction and build trust
- Generate sales leads and meet personal and team sales targets
- Handle customer complaints effectively, providing appropriate solutions and follow-ups
- Maintain accurate records of customer interactions and process customer accounts
What is Required (Qualifications):
- Excellent customer service abilities and a track record of over-achieving quotas
- Strong phone etiquette and communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- Must be at least 18 years old and possess a high school diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales/upselling experience
- Multilingual or bilingual proficiency, particularly in Spanish
- Strong analytical skills and data entry proficiency
#CustomerService #CareerGrowth #FlexibleSchedule #PaidTraining #CustomerSatisfaction
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.