Government of Canada - Western
customer service representative - bus line
This job is now closed
Job Description
- Req#: 40922044
- Secondary (high) school graduation certificate
- Bus company
- Freight company
- Assist clients/guests with special needs
- Assist customers in planning travel times and routes
- Cancel or change reservations
- Compute shipping costs
- Issue tickets
- Make and confirm reservations
- Process credit cards, vouchers and other payments
- Provide information on cancellation, late arrival and other policies
- Quote fares and rates
- Trace missing baggage and/or cargo shipments
- Central reservation system (CRS)
- MS Excel
- Criminal record check
- Attention to detail
- Combination of sitting, standing, walking
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
- Up to 23 kg (50 lbs)
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
About the company
Overview
Languages
English
Education
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
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Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs.
This information was provided by the employer; it was not verified by Job Bank.The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Additional information
Security and safety
Work conditions and physical capabilities
Weight handling
Personal suitability
Benefits
Health benefits
Financial benefits
Notice
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