Employer Industry: Home Services

Why consider this job opportunity:
- Major health benefits available on the first of the month following your first day of employment
- Paid Time Off and paid holidays kick in immediately upon hire
- 401(k) plan with company match
- 100% company-paid employee medical premiums
- Supportive work environment with opportunities for learning and growth
- Employee Assistance Program available

What to Expect (Job Responsibilities):
- Serve as the first point of contact for customers, addressing plumbing, drain, or HVAC issues
- Actively listen to customer needs to provide effective solutions
- Schedule service calls that align with customer availability
- Accurately enter data into the system for technicians dispatched for repairs
- Handle high-volume inbound calls efficiently

What is Required (Qualifications):
- Minimum of 1 year of experience in customer service
- Previous experience in a call center environment
- Proven ability to manage high-volume inbound calls
- Excellent keyboarding skills
- Availability to work Saturdays

How to Stand Out (Preferred Qualifications):
- Experience with Service Titan is a plus

#HomeServices #CustomerService #CareerOpportunity #CompetitiveBenefits #CallCenterExperience

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