Remote Jobs
Customer Service Representative (Dental & Vision Benefits) In-office San Antonio, TX or remote in Texas
This job is now closed
Job Description
- Req#: 5001136856100
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Starting pay of $18 per hour
- Opportunity for bonuses through an incentive program
- Flexible hybrid work options available
- Comprehensive health benefits including medical, dental, and vision
- Paid volunteer time of 8 hours per month
- Generous paid maternity and paternity leave policies
What to Expect (Job Responsibilities):
- Communicate with policyholders, providers, and plan participants via phone or written correspondence to address inquiries and resolve issues
- Document customer inquiries and related data electronically
- Assist service teams with back-office support functions
- Maintain confidentiality of plan participants and policyholders in compliance with privacy policies
- Support department goals by meeting established service standards and metrics
What is Required (Qualifications):
- High school diploma or equivalent
- 0-2 years of related experience in contact center, customer service, dental office, or insurance preferred
- Ability to work overtime as needed to support business needs
- Excellent verbal and written communication skills with demonstrated initiative
- Proficient in computer systems and keyboarding skills
How to Stand Out (Preferred Qualifications):
- Experience in a contact center or customer service environment
- Familiarity with dental or insurance industry practices
- Strong problem-solving skills and ability to assess situations effectively
- Previous experience with electronic documentation systems
- Commitment to maintaining a high level of confidentiality and customer service
#Insurance #CustomerService #CareerOpportunity #FlexibleWork #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.