Remote Jobs
Customer Service Representative
This job is now closed
Job Description
- Req#: 237321
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary of $21.50/hour, with an additional $1.00/hour for bilingual candidates
- Gainshare bonus up to 16% of eligible earnings based on company performance
- Additional 10% pay increase for evening or weekend hours
- Comprehensive benefits package including 401(k), medical, dental, and vision coverage
- Opportunities for career development and tuition assistance
- Supportive and inclusive work culture with Employee Resource Groups
What to Expect (Job Responsibilities):
- Provide exceptional customer service by addressing customer inquiries and offering available products
- Build and maintain trust with customers to effectively meet their unique needs
- Participate in extensive training to develop insurance knowledge and confidence in servicing customers
- Engage in ongoing coaching and development to enhance skills and performance
- Work remotely, ensuring a distraction-free workspace and adherence to technical requirements
What is Required (Qualifications):
- Minimum of two years post-secondary education or higher
- Alternatively, a minimum of two years of relevant work experience
- Availability for specific work schedules including evenings and weekends
- Designated workspace free from noise and distractions
- High-speed internet connection and ability to connect provided computer equipment via cable
How to Stand Out (Preferred Qualifications):
- Fluency in both English and Spanish for bilingual roles
#InsuranceServices #CustomerService #RemoteWork #CareerDevelopment #CompetitivePay
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