Certified Collectibles Group
Customer Service Representative ($18-$20/hour / REMOTE)
7 days agoWhat's your preference?
Job Description
- Req#: 1382
Employer Industry: Collectibles Authentication and Grading
Why consider this job opportunity:
- Salary up to $20/hour
- Opportunities for career advancement and growth within the organization
- Comprehensive benefits package including health, dental, and vision insurance options
- Annual discretionary bonuses and 401(k) with company match
- In-depth customer service training provided
- Remote work opportunity available in multiple states
What to Expect (Job Responsibilities):
- Answer incoming phone calls via a multiline telephone system
- Provide internal and external written correspondence via email
- Assist customers, dealers, and submission centers with their accounts and submissions
- Collect customer feedback and analyze customer needs for product recommendations
- Prepare product and/or service reports by collecting and analyzing customer information
What is Required (Qualifications):
- Minimum 2 years of previous customer service or call center experience
- Excellent verbal and written communication skills
- High School diploma or equivalent
- Ability to learn, gain, and retain product and procedural knowledge
- Strong prioritization and time management skills with a high degree of flexibility
How to Stand Out (Preferred Qualifications):
- Demonstrated experience learning new systems
- High attention to detail and quality-focused
- Ability to multi-task with superior organizational skills
#CustomerService #RemoteWork #CareerOpportunities #CompetitiveCompensation #CollectiblesIndustry
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