UnitedHealth Group
Customer Service Representative (Empire) - Remote in NY
This job is now closed
Job Description
- Req#: 1040711
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Salary up to $28.27 per hour
- Opportunities for career advancement and growth within the organization
- 16 weeks of paid training provided
- Remote work flexibility for New York residents
- Comprehensive benefits package offered
- Equity stock purchase and 401k contribution available
What to Expect (Job Responsibilities):
- Respond to and resolve customer service inquiries and issues on the first call
- Educate customers on consumer-driven health care benefits and options
- Contact care providers on behalf of customers for appointment scheduling
- Assist customers in navigating company websites
- Research complex health-related issues and plan options for callers
What is Required (Qualifications):
- High School Diploma / GED or equivalent experience
- Minimum of 2+ years of work or volunteer experience in customer service
- Must be 18 years of age or older
- Ability to work during normal business hours
How to Stand Out (Preferred Qualifications):
- Sales or account management experience
- Familiarity with medical terminology or health plan documents
- Experience working with vulnerable populations
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.
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