Remote Jobs
Customer Service Representative
What's your preference?
Job Description
- Req#: JR-86952
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Adoption, Fertility, and Surrogacy Reimbursement up to $10,000
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits including Medical, Dental, and Vision plans
- Paid Time Off and Sick Leave, along with Paid Parental & Family Caregiver Leave
- Potential to earn an annual discretionary bonus based on eligibility criteria
- Supportive and inclusive work environment with a commitment to diversity
What to Expect (Job Responsibilities):
- Handle incoming calls to address issues related to member eligibility, prescription benefits, and claim payments
- Assist with patient service needs, including billing updates and payment inquiries
- Provide quality service and ensure customer satisfaction through effective communication
- Conduct research and resolution of telephone inquiries from members or patients
- Educate members on plan benefits and services
What is Required (Qualifications):
- Minimum of 2 years of customer service experience
- Prior data entry experience is required
- High School Diploma or equivalent is necessary
- Strong communication skills, both verbal and written
- Ability to research and resolve inquiries effectively
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
- Familiarity with healthcare benefits and claims processes
- Additional certifications related to customer service or healthcare
- Bilingual skills to assist a diverse patient population
- Strong problem-solving skills and attention to detail
#HealthcareServices #CustomerService #CareerOpportunity #EmployeeBenefits #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.