Micro Data Systems
Customer Service Representative
This job is now closed
Job Description
- Req#: 22-00100
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Flexible work arrangements, including remote work options
What to Expect (Job Responsibilities):
- Provide excellent customer service by addressing client inquiries and concerns
- Collaborate with team members to enhance service delivery and client satisfaction
- Maintain accurate records and documentation related to client interactions
- Assist in the development and implementation of service improvement initiatives
- Participate in training and development programs to enhance skills and knowledge
What is Required (Qualifications):
- Must possess a professional demeanor and strong interpersonal skills
- Exceptional written and verbal communication skills
- Ability to work effectively in a team-oriented environment
- Prior experience in customer service or a related field is preferred
- Must be available and punctual for scheduled work shifts
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related service environment
- Familiarity with customer relationship management (CRM) software
- Multilingual capabilities, which can enhance communication with diverse clients
- Strong problem-solving skills and ability to think critically
#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #TeamCollaboration
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
MDS is a business and technology solutions provider founded in 1992. We provide vendor neutral IT solutions on a national and international level. MDS has built a stellar reputation based on our customer focus and expertise in converging IT service are...
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