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Customer Service Representative - hybrid remote
This job is now closed
Job Description
- Req#: 92360
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Competitive pay up to $14.00/hour
- Opportunity for career development and promotional opportunities within the organization
- Hybrid work model with the option to work from home after training is complete
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid time off and employee assistance program
- Supportive environment with employee wellness and discount programs
What to Expect (Job Responsibilities):
- Answer incoming calls and provide customer care and enrollment services
- Track and document all inquiries using applicable systems
- Facilitate the fulfillment of caller requests for materials
- Transfer/refer consumers to appropriate entities
- Attend meetings and trainings to maintain up-to-date knowledge of programs and systems
What is Required (Qualifications):
- High School diploma or equivalent
- Customer Service experience preferred
- Must reside in or within 70 miles of Edinburg, TX
- Must be willing and able to work onsite during training without time missed
- Reliable, high-speed internet service
How to Stand Out (Preferred Qualifications):
- Previous experience in healthcare-related customer service
- Bilingual in English and Spanish
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