Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $23.08 per hour
- Additional compensation opportunities, including bonuses and shift differentials
- Comprehensive benefits package, including medical, dental, and vision plans
- Tuition assistance of $5,250/year and reimbursement for certifications
- Flexible work environment with remote options available for candidates in the Miami area
- Opportunity to work in a diverse and inclusive organization committed to improving health every day

What to Expect (Job Responsibilities):
- Handle incoming calls to address inquiries related to member eligibility, prescription benefits, and claim payments
- Assist patients with billing information updates, payment plans, and scheduling needs
- Provide quality service and customer satisfaction through effective communication and education
- Research and resolve customer service issues efficiently
- Maintain accurate data entry and documentation of interactions

What is Required (Qualifications):
- High School diploma
- Minimum of 2 years of customer service experience
- Prior experience with data entry
- Strong communication skills, both verbal and written
- Ability to work flexible hours, including weekends

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
- Knowledge of medical terminology and insurance processes
- Bilingual skills, particularly in Spanish

#HealthcareServices #CustomerSupport #RemoteWork #CompetitiveCompensation #DiversityAndInclusion

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