Remote Jobs

Customer Service Representative I (Remote within Arizona)


Pay$19.06 - $25.79 / hour
LocationPhoenix/Arizona
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 8539
      Employer Industry: Insurance

      Why consider this job opportunity:
      - Salary up to $25.79 per hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely from any state where the employer operates
      - Comprehensive benefits package including medical, dental, and vision
      - Participation in the employer's annual bonus plan, "Goal Achievement Plan" (GAP)
      - Tuition assistance and flexible spending accounts available

      What to Expect (Job Responsibilities):
      - Resolve complex inquiries using multiple information systems and policy manuals
      - Deliver exceptional customer service in a fast-paced contact center environment
      - Advise customers on policy and coverage changes while ensuring sufficient coverage
      - Identify opportunities for upselling and cross-selling products
      - Maintain accurate records of customer interactions and transactions

      What is Required (Qualifications):
      - High School diploma or equivalent required; College degree preferred
      - Strong computer, phone, typing, grammar, and multitasking skills
      - Strong active listening skills and ability to provide quality customer experiences
      - Current Fire and Casualty Broker-Agent or Personal Lines Broker-Agent license required, or ability to obtain within 90 days
      - Fluency in Spanish required for the Spanish-speaking queue

      How to Stand Out (Preferred Qualifications):
      - Previous insurance and/or call center experience
      - Ability to adapt to change and perform effectively in a fast-paced environment
      - Demonstrated flexibility to work various shifts, including weekends and holidays

      #InsuranceJobs #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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