Remote Jobs

Customer Service Representative I


Pay$13.63 - $21.00 / hour
LocationWaukesha/Wisconsin
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: CUSTO010019
      Employer Industry: Risk Management Solutions

      Why consider this job opportunity:
      - Salary up to $21.00 per hour
      - Comprehensive benefits package including Medical, Dental, Vision, and 401K options
      - Opportunity for career advancement and growth within a stable and supportive company
      - Work remotely with flexible scheduling options
      - Join a certified Great Place to Work® with a strong culture of Accountability, Commitment, Excellence, Integrity, and Teamwork

      What to Expect (Job Responsibilities):
      - Address client and provider inquiries via email, fax, phone, and written correspondence
      - Answer and return phone calls and emails from clients, providers, and internal offices
      - Review provider history and consult with supervisors or other departments for clarity
      - Maintain reports and spreadsheets as needed
      - Perform additional duties as assigned to support team objectives

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Customer service experience in Managed Care and Benefit Administration industries
      - Working knowledge of medical billing, coding, workers compensation, and Medical Bill Review
      - Experience with HCFAs and UB billing forms
      - Strong oral and written communication skills, along with good organizational abilities

      How to Stand Out (Preferred Qualifications):
      - Knowledge of Workers Compensation fee schedules and regulations
      - Proficiency with Microsoft applications
      - Familiarity with medical terminology and coding

      #RiskManagement #CustomerService #RemoteWork #CareerGrowth #HealthcareSupport
  • About the company

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