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Customer Service Representative II / Executive Assistant - New


PayCompetitive
LocationBoston/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: CUSTO001526
      Employer Industry: Religious Organization

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Engaging role that combines customer service with executive support
      - Preference for onsite work in Boston, with potential for remote work flexibility
      - Chance to contribute to the mission of The Mother Church and the Christian Science Publishing Society

      What to Expect (Job Responsibilities):
      - Provide first-class customer service on all customer interactions via phone, email, and mail
      - Manage the calendar and schedule for the Fulfillment and Customer Support Director
      - Process and respond to inquiries efficiently, improving daily volume and quality
      - Handle technical questions related to digital platforms and subscriptions
      - Support the Fulfillment and Customer Support Director by drafting correspondence and documentation

      What is Required (Qualifications):
      - A college degree and at least two years of professional work experience
      - Strong written and verbal communication skills
      - Proficiency in modern computer technology and customer service principles
      - Ability to take proactive action in a fast-paced environment
      - Basic familiarity with the offerings of The Mother Church and the Christian Science Publishing Society

      How to Stand Out (Preferred Qualifications):
      - Experience with writing and customer communications
      - Familiarity with Salesforce, Google Workspace, and other relevant technologies
      - Mother Church membership is preferred

      #ReligiousOrganization #CustomerService #ExecutiveSupport #CareerOpportunity #BostonJobs

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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