Employer Industry: Technology Solutions for Human Services

Why Consider this Job Opportunity:
- Salary up to $14.00/hr
- Remote work opportunity
- Medical, Dental, Vision benefits after 30 days
- 401(k) plan available
- Career growth opportunities within the organization
- Supportive and collaborative virtual work environment

What to Expect (Job Responsibilities):
- Maintain a general understanding of policies and procedures
- Receive calls from child support client stakeholders and categorize them accordingly
- Record any abusive or extraordinary calls
- Possess strong oral and written communication skills
- Utilize data entry skills, including keyboard, mouse, and 10-key pad

What is Required (Qualifications):
- High School Diploma or equivalent
- At least one year of prior experience in customer service or related field
- Proficiency in data entry skills with a minimum typing speed of 35 WPM
- Basic knowledge of Microsoft Office
- Bilingual in English/Spanish preferred

How to Stand Out (Preferred Qualifications):
- Bilingual in English/Spanish
- Experience in call center technology or service delivery

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