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Customer Service Representative - Insurance
7 days agoWhat's your preference?
Job Description
- Req#: JR202532865
Employer Industry: Insurance
Why consider this job opportunity:
- Starting pay up to $25.00/hour, with an additional $1.00/hour for bilingual fluency (English/Spanish)
- Comprehensive benefits package including health coverage for medical, dental, and vision
- 401(K) saving plan with company match and pension
- Opportunities for career advancement and growth within the organization
- Flexible remote work schedule after training, with a supportive work environment
- Employee discounts on membership, insurance, travel, entertainment, and more
What to Expect (Job Responsibilities):
- Answer inbound calls and assist members with questions related to memberships
- Deliver personalized, proactive solutions and recommend valuable products and services
- Engage with members using strong communication and a friendly, problem-solving mindset
- Think critically to resolve issues in a non-scripted environment
- Navigate multiple systems and tools while actively listening and multitasking
What is Required (Qualifications):
- Prior customer service experience, preferably in a call center
- High school diploma or GED
- Excellent communication skills, both written and verbal
- Ability to multitask and navigate computer systems in real-time
- Must reside within 80 miles of the employer's location
How to Stand Out (Preferred Qualifications):
- Spanish fluency is a plus
- A flexible, "can-do" mindset and willingness to adapt to change
#Insurance #CustomerService #CareerOpportunity #RemoteWork #EmployeeBenefits
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