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Customer Service Representative - Insurance
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Job Description
- Req#: JR202530694
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $25 per hour
- Additional $1 per hour for English/Spanish bilingual fluency
- $1,000 hiring bonus for candidates with an active Property & Casualty License
- Comprehensive benefits package including health coverage, 401(K) plan with company match, and tuition assistance
- Opportunity for remote work after training completion
- Supportive and diverse work environment focused on employee development
What to Expect (Job Responsibilities):
- Answer inbound calls and assist members with inquiries related to insurance policies and AAA memberships
- Provide personalized solutions and recommend valuable products and services
- Engage with members using strong communication skills and a friendly, problem-solving approach
- Resolve issues quickly and critically in a non-scripted environment
- Maintain a positive attitude while multitasking and navigating multiple systems
What is Required (Qualifications):
- Prior customer service experience, with call center experience preferred
- Excellent communication skills (written, verbal, and listening)
- Ability to multitask and navigate computer systems in real time
- High school diploma or GED
- Must pass a background check and drug screening
How to Stand Out (Preferred Qualifications):
- Spanish fluency is a plus
- Flexible and adaptable mindset to thrive in a changing environment
- Experience in a fast-paced customer service role
#Insurance #CustomerService #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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