Equitable
Customer Service Representative - (Job Number: 240000A0)
This job is now closed
Job Description
- Req#: 386975
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Salary up to $45,760
- Opportunity for career advancement and growth within the organization
- Full range of benefits including medical, dental, vision, 401(k) plan, and paid time off
- Rewarding performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities
- Highly structured work environment with a focus on exceptional customer service
- Chance to work with a diverse team and make a positive impact in the community
What to Expect (Job Responsibilities):
- Answer an average of 45-55 inbound calls per day from clients and financial professionals
- Deliver exceptional customer service while meeting established department goals
- Participate in customer service and other training to remain current with operational policies
- Navigate multiple administrative systems and perform basic calculations using online tools
- Work shifts between 8 AM – 7 PM Monday through Thursday and 8 AM – 5 PM on Fridays
What is Required (Qualifications):
- High School Diploma
- 1+ years of customer service experience with superior customer service skills
- Ability to work alone and with a team in a highly structured environment
- Excellent interpersonal and communication skills
- Ability to multitask and use multiple systems simultaneously
How to Stand Out (Preferred Qualifications):
- College degree
- Knowledge in insurance with an understanding of the financial market
- Strong work ethic and dedication to customer service
- Ability to research and effectively utilize available knowledge/product resources
- Flexible/adaptable with a high degree of professionalism
#FinancialServices #CustomerService #CareerGrowth #CompensationBenefits #StructuredEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
A financial services company with a legacy of helping people look forward with courage, strength, and wisdom.
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