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Customer Service Representative


PayCompetitive
LocationLafayette/Louisiana
Employment typeFull-Time

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  • Job Description

      Req#: CUSTO002578
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Minimum educational requirement: High School Diploma or equivalent
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on patient care and satisfaction
      - Training provided in corporate customer service and company-specific software

      What to Expect (Job Responsibilities):
      - Process orders through traditional and E Prescription delivery, updating referrals and patients throughout the process
      - Verify all necessary patient data, equipment, insurance data, diagnosis codes, and referral source data
      - Enter patient data into billing software, ensuring accuracy and completeness
      - Perform Revenue Certification and/or Pre-Authorization activities prior to deliveries
      - Inform patients of co-pay responsibilities and equipment rental or purchase information prior to delivery

      What is Required (Qualifications):
      - Minimum of high school diploma or equivalent
      - Competency in processing sleep therapy equipment orders and general DME knowledge
      - Strong problem-solving skills and verbal and written communication skills
      - High level of skill in working with computers and various software programs
      - Ability to plan and organize work for effectiveness and efficiency

      How to Stand Out (Preferred Qualifications):
      - Experience in customer service within the healthcare or medical equipment industry
      - Familiarity with Microsoft Office and other relevant software programs
      - Excellent interpersonal relationship skills with various stakeholders

      #HealthcareServices #CustomerService #CareerOpportunity #TrainingProvided #PatientCare

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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