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Customer Service Representative


Pay$18.00 / hour
LocationLas Vegas/Nevada
Employment typeFull-Time

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  • Job Description

      Req#: 4582796006
      Employer Industry: Digital Cloud Fax and Interoperability Solutions

      Why consider this job opportunity:
      - Salary up to $18 USD an hour
      - Total compensation package may include annual performance bonus, ESPP, enhanced time off packages, and benefits
      - Opportunity for career advancement and growth within the organization
      - Hybrid work model available in Las Vegas or Los Angeles
      - Supportive and collaborative work environment
      - Chance to make a positive impact in solving healthcare's biggest challenges

      What to Expect (Job Responsibilities):
      - Provide efficient and professional customer technical support via phone and email
      - Contact customers regarding service issues to retain them and check for potential fraud
      - Respond to chats and emails as required
      - Learn in detail about company products to solve customer technical problems
      - Maintain client work schedule and service level requirements

      What is Required (Qualifications):
      - 2+ years of experience in a customer technical support inbound call center environment
      - 2+ years of experience resolving basic user-related technical problems via phone or email
      - Excellent communication skills
      - Superior problem-solving skills
      - Proficiency in Salesforce

      How to Stand Out (Preferred Qualifications):
      - Experience with iOS is a plus
      - HTML experience is a plus

      #DigitalCloudSolutions #CustomerSupport #HealthcareInnovation #HybridWork #CareerGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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