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Customer Service Representative - Membership
6 days agoWhat's your preference?
Job Description
- Req#: JR202532866
Employer Industry: Automotive Membership Services
Why consider this job opportunity:
- Starting pay of $22.00/hour, with an additional $1.00/hour for bilingual fluency in English/Spanish
- Comprehensive benefits package including health coverage for medical, dental, and vision
- 401(K) saving plan with company match and pension
- Opportunities for growth and advancement within the organization
- Remote training provided, with a flexible post-training work schedule
- Employee discounts on membership, insurance, travel, entertainment, and more
What to Expect (Job Responsibilities):
- Answer inbound calls and assist members with questions related to AAA memberships
- Deliver personalized, proactive solutions and recommend valuable products and services
- Engage with members using strong communication and a friendly, problem-solving mindset
- Think quickly and critically to resolve issues in a non-scripted environment
- Navigate multiple systems and tools while actively listening and multitasking
What is Required (Qualifications):
- Prior customer service experience, with recent call center experience preferred
- Excellent communication skills (written, verbal, and listening)
- Ability to multitask and navigate computer systems in real time
- High school diploma or GED
- Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019
How to Stand Out (Preferred Qualifications):
- Spanish fluency is a plus
- Demonstrated ability to uphold productivity and confidentiality in a remote setting
- A flexible, "can-do" mindset with a willingness to adapt to change
#AutomotiveMembership #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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