Remote Jobs
Customer Service Representative - Nationwide Openings
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Job Description
- Req#: 744000068945295
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Remote position – no commute required
- Paid training provided after client certification
- Flexible schedule options to accommodate personal needs
- Opportunities for career advancement within the organization
- Paid time off for work-life balance
- Access to telehealth benefits for employee well-being
What to Expect (Job Responsibilities):
- Answer inbound calls and assist customers with questions, concerns, or product/service issues
- Use provided tools to document and resolve customer needs accurately
- Follow established protocols for communication and case handling
- Participate in required certification courses to qualify for client assignments
- Deliver service in a professional and brand-aligned manner
What is Required (Qualifications):
- High school diploma or GED required
- Must be at least 18 years of age
- Authorized to work in the United States
- U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
- Strong communication and active listening skills
How to Stand Out (Preferred Qualifications):
- Prior customer service or call center experience is a plus
- Spanish language skills are a bonus
- Basic computer knowledge and typing ability
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